Niki Thomet
Managing Partner
Engel & Völkers Lake of Zurich – Region Zimmerberg
A Diagnosis of the firm’s workflows, delivered before a single agent was built.
When we started working with Salama and Tomasz, we knew that we wanted to use AI more systematically in our real estate business, but we did not yet fully understand what it would take to move from interesting AI ideas to solutions that actually work in our day-to-day operations. The Diagnosis was an important learning experience for us. It helped us identify where AI can genuinely save time and improve execution, prioritise the most relevant use cases and, equally importantly, understand the technical, organisational and governance dependencies behind them.
As an Engel & Völkers franchise partner operating within a global organisation, we also needed to understand how to build solutions that are practical for a relatively small local business while remaining compatible with the broader Engel & Völkers technology and data environment. Salama and Tomasz took the time to understand our business first and helped us translate our initial AI ambitions into a much clearer and more realistic roadmap. The process has put us in a much stronger position to understand the key issues ourselves and to make informed decisions about how we want to develop our AI capabilities going forward. Looking back, undertaking the Diagnosis before moving into implementation was exactly the right decision for us.